Five Myths About Used Car Dealerships

Five Myths About Used Car Dealerships You Probably Still Believe


Are you in the market for a used car? If so, your excitement at owning a new vehicle may be overshadowed by a rising dread at the thought of the process of buying a car. But is your fear based on reality, or are you buying into some of the myths about used car salesmen and dealerships that are so pervasive these days? Actually, as long as you stick with a reputable used car dealership, you can expect to be treated well and to drive away in a great-looking, reliable car at an affordable price. After all, not all used car dealers operate unprofessionally, like you may have seen them portrayed in movies. Here, we’ll separate the fiction from the facts and present five of the main myths that consumers believe about used car dealerships.


Myth #1: Cars Sold at Used Car Dealerships Are of Poor Quality

The biggest nightmare of anyone shopping for a used car is to end up with a lemon, or a car that seems great at first but ends up giving its owner tons of trouble. While all fifty states now have lemon laws in place to protect buyers from this unfortunate situation, it’s obviously more desirable to avoid this situation altogether. But it’s a myth that all used car dealerships are turning out lemons faster than an orchard. There are plenty of reputable dealerships that sell high quality, affordable used cars.


Here are some of the things to look for: a used car dealership that either has its own shop with ASE (Automotive Service Excellence) certified technicians, or that contracts repairs to a reputable local repair shop. In addition, look for a dealership that offers at least a 30-day drivability warranty, and one that’s upfront about offering a Carfax or AutoChceck Vehicle History Report, along with the vehicle’s title. Those who hesitate or refuse to provide these documents may be ones to stay away from. 


Myth #2: Used Car Salespeople Are Out to Make as Much Money as Possible

While it’s true that some specific used cars may bring a higher profit margin to the dealership than a new car does, that doesn’t mean used auto dealers automatically inflate the selling prices to make higher profits. According to many industry experts, both new and late-model used cars typically average about the same profit level per sale. Older used cars, because of lower their lower fair market value, generally provide the dealer with lower profits per sale.


Myth #3: Used Car Salespeople Are Master Manipulators

Here’s a myth that abounds about new and used car dealerships alike; most people, when faced with purchasing a car (whether new or simply new to them), are filled with dread. They’re sure they’re going to be taken for a ride (no pun intended). It’s certainly true that auto salesmen, like many other product salespersons, are skilled at closing deals. But remember, it’s up to you, the buyer, to understand every aspect of the deal you’re making. If there’s a charge you don’t understand, simply ask about it. Any reputable salesperson will be happy to explain and may even be open to negotiation. This holds true for used car dealers as well. After all, no reputable place of business wants to be known as one that cheats its customers.


Myth #4: Used Car Dealerships Hate It When Customers Shop Online

Many believe that dealerships are put off by customers who “do their homework” by browsing online before ever setting foot in the dealership. But in fact, quite the opposite is true. Edmunds says, “we don't recommend that you ever walk onto a dealership’s lot cold.” Instead, use the Internet to evaluate features, prices and reviews of the vehicles that match your needs and budget. Always be well prepared!


Myth #5: Buying Used Means Buying Someone Else’s Problems

Many people in the market for a car are fervently against purchasing a used car. We’ve all heard it before: “I don’t want to inherit someone else’s problems.” But as negotiations on that shiny, brand new car begin, customers quickly realize that new car prices are often a bit steeper than they were expecting. The good news is that, according to Jalopnik, “typically, lightly used luxury cars that are only one or two years old will save you thousands of dollars due to the fact that their depreciation curve is much steeper. Pre-owned cars over three years old will yield more savings when compared to the brand-new model.” It definitely pays to shop around for a pre-owned version of the model you’re most interested in if you’re a price-conscious consumer.


At Highline Automotive, we have a vast inventory of pre-owned cars, trucks, and SUVs, offering both foreign and domestic brands, including Audi, BMW, Chevy, GMC, Ford, Mercedes-Benz, Chrysler, and Nissan. Each vehicle goes through an extensive Certification Process, including a 99-Point Safety and Mechanical Inspection. And every vehicle we sell comes with a free AutoCheck History Report, and a 90-day or 3,000-mile powertrain warranty. We only sell pre-owned cars that meet our rigorous standards. 


Our professional team is dedicated to making sure every customer, regardless of your credit situation, gets a financing program that works within your budget. Experience the Highline Difference: The Right Car, at the Right Price, with the Right Financing!




Ten Tips to Follow When Buying A Used Car

Ten Tips to Follow When Buying A Used Car

Today's technology has produced automobiles that last longer and run better than their predecessors. Due to these advancements, used cars are an attractive option when looking at cars for sale. If you are in the market for a new vehicle, these ten tips are great to keep in mind while looking for the right one.

In addition to securing financing and understanding your budgetary constraints, other aspects such as vehicle history and the reputation of the car dealer should be considered. Buying a "new to you" car can be very exciting and if you follow these tips you will likely end up with a reliable pre-owned vehicle for many years to come.

1. Dollars and Sense
Prior to setting out to look for a used car, sit down and figure out your budget first. There are many good cars available across many price points. Knowing the amount that you can comfortably spend will help you target your search and eliminate any wasted time looking at cars that don't work within your budget. If you are going to need financing to acquire your new vehicle, take the time to check with your bank or credit union to see if you can get pre-approved for your auto loan.

2. Narrow Your Search
Many people have a certain make or model of car that they prefer, which can make the search for a new vehicle a more targeted experience. Are you interested in an SUV, sedan, or compact car? Decide which type of car best suits your needs and limit your search to just that group. Take a look at fuel efficiency comparisons between different vehicle classes, especially if you expect to put a lot of miles on your car or truck. And don’t overlook installed options that you may or may not require in your new vehicle. You don’t want to pay extra for expensive features that you don’t need or want.

3. Find a Reliable Dealer
Ask friends, family, and co-workers if they have had any recent experiences with buying a used car. Word of mouth and personal referrals often yield the best results when looking for a reputable car dealer. Online reviews can also be a good source information on dealership you may be considering. Once you know what you want and where to get it, you are on your way to getting the right car at the right price! Don't be afraid to ask a lot of questions until you feel comfortable with the idea of doing business with the dealership. The right dealer can make all the difference in finding an affordable and reliable used car to meet your transportation needs.

4. Take a Test Drive
Once you have your shortlist figured out, it's time to get behind the wheel. 
Test drives can help you determine whether the car is right for you. If you have a lengthy commute be sure to check that the car is comfortable, and the seats provide the lumbar support that you might need. Does the car feel responsive? Are there any blind spots that may impede your safe travel? Don't be afraid to go back and take another test drive just to be sure that this is the right vehicle for you.

5. Compare Prices
Price does not always have to be the deciding factor when making a large purchase, but it should be given thoughtful consideration in the overall decision-making process. When buying a used car, there can be a larger variance in pricing for comparable models. Ask the dealer for advice on car reliability and projected expenses as this can make a car with a higher upfront cost the better option in the long-run.

6. Request a Vehicle History Report
Once you have made your decision or narrowed the search down to two or three possibilities, it is time to look at a vehicle history report. You can do this easily enough yourself once you have the vehicle ID number (VIN). Companies such as 
AutoCheck provide comprehensive information on most autos that can help you finalize your decision. These reports will confirm the amount of mileage on the car, the accidents, if any, that it has been involved in, and other pertinent data. And many dealers will provide these history reports to you free.

7. Confirm the Car Is Still Available
Conducting the necessary amount of research can take a couple of days and it is always best to confirm that the vehicle is still available before you head back to the dealership. At this point, you will likely have a shortlist of two or three vehicles, and if one has been sold during your search it is time to get moving so you don't miss another one.

8. Pre-Purchase Inspection
Once you've made your decision, ask the dealer for a pre-purchase inspection of the used car that you're planning to buy. Many dealers provide extended warranties and sell 
Certified Pre-Owned cars that do not require further inspection by an outside mechanic. If the car you are planning to buy is not CPO, or does not come with a warranty, then spending the $100 or so for a third-party inspection is worth it.

9. Name Your Price
Now that you've got your financing in place, and done your research, and know as much as possible about the car, it's time to name your price. Dealerships these days are geared more toward up-front pricing, but there is still likely room for some negotiations. Prior to any negotiation, you should determine your target price and how much you are willing to adjust it, so that you don't miss out on the car that you want.


For those that were not able to get pre-approved due to credit issues, many dealers can help their customers with low credit scores still get auto loans through other financing institutions. If you are in this situation, it’s a good idea to let the dealer know right up front and find out if they can help you with financing before you even start looking at the cars.

10. Insurance
Once you've purchased the car that you want for an affordable price, it's time to get insurance. Many insurers offer discounts for clients who bundle their car coverage with their homeowner's or renter’s policies. Additionally, many auto financing companies and dealerships can help you secure a comprehensive policy for a good price. 

Following the above 10 tips can help you find the right used car for your transportation needs. Today's used cars typically last longer and require fewer repairs when properly maintained. If you are in the market to buy a used car, spending a little extra time doing some research can help you save some money while getting the best car for your needs.


Here at Highline Automotive, our goal is, and always has been, to provide our customers with a positive car buying experience. Our inventory includes many of today’s most popular vehicles, both foreign and domestic. And whatever your financial situation, our dedicated staff will help you find the right vehicle for you needs, with affordable financing options, even if you have credit issues. Give us a call at 215-613-6279 or stop in at 4343 Torresdale Avenue to talk to one of our professional team members.

Top 10 Most Reliable Cars

Top 10 Most Reliable Cars


Don’t fall victim to the belief that you have to shell out thousands of dollars for a brand-new vehicle if you want reliability. There are many used cars from recent model years (2014 and newer) that boast some of the highest reliability rankings on the road today. Here, we’ll look at ten of the most reliable used cars out there. Our reviews are based mostly on reliability and safety rankings from J.D. Power, the National Highway Traffic Safety Administration, and the Insurance Institute for Highway Safety. However, we also considered price point, interior comfort and drivability in the vehicles we chose as the best used cars when it comes to reliability.    


Toyota Camry 2014

The award-winning Toyota Camry, with its consistent performance and reliability ratings, is a great choice if you’re looking for a reliable used car. This sedan, long known for its stellar safety ratings and excellent gas mileage (25 city/34 highway), also makes a great used car for teens. The 2014 model year has a stylish interior with standard features like touchscreen infotainment center, Bluetooth and USB ports, as well as a six-speaker sound system. At a price range of $12,000 – $17,000 the Toyota Camry is one of the most reliable used cars you’ll find.


Ford Edge 2015

If you’re in the market for a mid-sized SUV with top safety and reliability rankings, consider the Ford Edge. The 2015 model was named a Top Safety Pick by the Insurance Institute for Highway Safety and scored high reliability scores from J.D. Power as well. With decent horsepower and nimble handling, the Ford Edge comfortably seats five adults, or offers two LATCH anchors and a middle tether for families with small children. Cargo space is good for its class and gas mileage is decent as well, at 20 city/30 highway.  


GMC Terrain 2014

Despite its slightly higher price point than rival small SUVs, the GMC Terrain has many enviable features, and enjoys top-ranked safety and reliability scores. The Terrain is repeatedly lauded for its roomy interior with upscale trimmings. However, the base engine is a bit sluggish, so it’s best to opt for the beefier V6 for much-needed additional horsepower. 2014 models include the available IntelliLink infotainment system and safety features like rearview camera, forward collision warning and lane assist. Priced between $13,000 – $20,000, the GMC Terrain is among the best used SUVs if reliability and safety are important features.


Chevy Malibu 2015

The Chevy Malibu has long been known for its excellent reliability. This mid-size sedan sits near the top of its class for reliability rankings and earns excellent safety ratings as well. Completely redesigned in the 2015 model year, the Malibu boasts features like a six-speaker audio system, satellite radio, Bluetooth connectivity, and even its own, personal Wi-Fi hotspot. Legroom in the rear of the car suffers a bit, and the Malibu isn’t quite as zippy as some of its in-class competitors performance-wise, but it is one of the most reliable used cars on the market today.


Honda Pilot 2014

The Honda Pilot, which manages to comfortably seat a whopping eight passengers, ranks as one of the most reliable vehicles on the road, according to US News and World Report. Top reliability rankings and great safety rankings (except in front-impact collisions) keep loyal customers coming back to the Pilot. And at a price range of $17,000 – $26,000, the 2014 Pilot offers excellent features and reliability at a great savings over later model mid-size SUVs.


Buick Regal 2014

Near the top of its class for reliability, and boasting features like beefy horsepower and upscale interior, is the 2014 Buick Regal. Though not as sporty on the outside as some of its competitors, the Regal offers a roomy, comfortable ride with excellent pickup that doesn’t sacrifice on gas mileage (21 city/29 highway). The 2014 redesign includes plenty of new features, like touch-screen infotainment system, Bluetooth compatibility, USB ports, and satellite radio. With the smooth ride and extensive safety features, the Buick Regal makes for one of the best used cars for the money, priced at $11,000 – $19,000.


BMW 3-Series 2014

The BMW-3 Series marries performance and reliability in their 2014 models. Zippy handling and beefy pickup make these cars fun to drive while still performing well in safety and reliability tests. BMW is known for its classy but comfortable interior with stylish trimmings, and the 3-Series doesn’t disappoint. There is ample room for all passengers, and the cars do offer LATCH anchors in the rear seat. Loaded with options at a price point between $14,000 – $26,000, the BMW 3-Series makes a great choice among reliable used cars.


Toyota Prius 2016

Long recognized as the car with the best gas mileage on the road, the Toyota Prius got a much-needed upgrade starting with the 2016 model year. You’ll enjoy a more spacious interior in this model, which comfortably seats five adults. Slightly better engine and brake performance are coupled with a quieter overall ride. Toyota also gave the Prius’ infotainment center an upgrade in 2016, including coveted tech like voice recognition, Siri and Bluetooth connectivity. The 2016 model is priced at a range of $16,000 – $24,000 and earns top-rated crash and reliability scores, making it a great choice among reliable used cars.


Hyundai Sonata 2014

Hyundai has successfully found its niche in the automobile industry with its consistently high reliability ratings and extended warranty plans. The 2014 Sonata doesn’t disappoint with a perky engine, ample interior room for five adults, and excellent handling. Combine those features with solid gas mileage and a sleek exterior and it’s easy to see why the 2014 Hyundai Sonata, priced between $9,000 and $16,000, is one of the best used car values on the market.


Mazda 3 2014

Anyone in the market for a sporty, fun-to-drive vehicle would be remiss to overlook the award-winning Mazda 3. The 2014 model year saw a complete overhaul and is offered at the reasonable price range of $11,000 – $17,000. Though light on standard features, the Mazda 3 does offer a Bose sound system, moonroof, keyless entry and of course, excellent gas mileage at 29 city/39 highway. J.D. Power awarded the Mazda 3 with average reliability scores, but it’s top-ranking when it comes to safety in almost all crash tests performed.

In addition to the 10 listed above, there are many other affordable vehicles that get high marks for reliability and safety. To find them you have to do lots of internet searching and read at lot of reviews. To save yourself the time, energy, and possible stress of surfing through countless web sites, speak to the friendly and knowledgeable sales staff at Highline Automotive to help you find the car or truck that’s right for you. Whether it’s one of the cars listed above, or one of the many other vehicles in our
inventory, every car and truck we sell comes with a warranty and a free AutoCheck report. And regardless of your credit score, we will find a financing solution that fits your specific financial situation.


Check our inventory online, or stop in to see our vehicles in person, and we’ll help you find the right one for you, with financing you can afford. We’re conveniently located at 4343 Torresdale Avenue, Philadelphia, PA 19124.


Top Ten Most Reliable Used Cars - Under $10K

Top Ten Most Reliable Used Cars - Under $10K

If you're buying a used vehicle, you're probably looking for one that's safe, efficient, and reliable. With the proper research and foresight, you can get all three. Buying used is usually a safe bet, especially if you're using a trusted dealer. However, doing your own research is always a good idea. Searching the make and model of your chosen car can bring up consumer reviews, common flaws, and critical reviews, all of which can help you determine if it's worth the money you're going to spend on it.

While it may be tempting to go for a cheaper model, you might be forfeiting reliability for some added savings. This extra money might get thrown into towing fees, repairs, and other expenses. Worst case scenario, the car ends up being a bust, and you'll have to replace it in one to two years instead of three to five. To avoid this, some research may be in order. Every year, more reliable models are evaluated and recommended to used car buyers. This includes everything, from sedans and sports cars to full-size SUVs and trucks. The following list can give you some insight on which cars are worth your looking into.

2008 Acura RL
While it didn't quite succeed as a luxury vehicle, the 2008
Acura RL made up for what it lacked in appearance with good reviews. High safety scores, four-wheel drive, and a sleek design make this car worth looking at, and it has a 5-star ranking when it comes to reliability. The average re-sell price for this model is $8,500, which makes it one of the nicer deals on this list.

2009 Hyundai Genesis
Similar to the 2008 Acura RL, the
Hyundai Genesis was released and marketed as an affordable luxury vehicle. It comes with a V6 or V8 engine, has impeccable safety scores, and many critics comment on its smooth handling. Over the years, they've shown their worth as reliable vehicles, and are a good choice for anyone looking for a full-size luxury sedan. Their price today usually evens out near $8,000, which is quite a steal.

2009 Saturn Outlook
Certainly one of the larger cars on this list, the 2009
Saturn Outlook is the perfect choice for anyone carrying larger loads. The Saturn Outlook has been ranked #1 in several national "Best Mid-Size SUV’s" lists, and it's only becoming more appealing as the years go on. All that, and this SUV has a rather low price-tag, with the average price evening out at about $7,300.

2010 Lexus ES
Like most Lexus vehicles, this car boasts a large interior and smooth handling. Along with a sleek exterior design and impressive consumer reviews, it is a promising addition to this list. Its safety ratings may not be as high as its competitors, but the 2010
Lexus ES comes equipped with all the luxury standards, from a fully-powered sunroof to Bluetooth connectivity.

2010 Ford Fusion
A regular name in many used-car markets, the
Ford Fusion has become a constant when it comes to midsize sedans. The 2010 model has the roomy interior of any Ford Fusion, but with a newer engine, better aesthetic design, and higher-ranked safety scores. Averaging at $7,550, they're a good investment for anyone who needs extra space in a mid-size sedan.

2010 Mazda Miata
If sportscars are more your style, the 2010
Mazda Miata may be the perfect choice. Both versatile and reliable, this model comes with both manual and automatic transmissions. As for luxury features, its hard/soft top options and impressive handling make it perfect for any roadster. They are one of the more expensive vehicles on this list (average price of $9,800), but they were voted as one of the most affordable sports cars on the market.

2009 Toyota Sienna
Finding a reliable, used minivan can be a challenge, but the 2009
Toyota Sienna has you covered. Hailed as one of the best minivans for the money, this model comes with 8 seats and all-wheel drive. While its safety ratings are not the best, this vehicle can pull quite a bit of weight. All that, and its average price is under $10,000.

2009 Audi A3
One of the best hatchbacks to ever hit the lots, the 2009
Audi A3 is still taking used car markets by storm. This car has a record for reliability, and the updated 2009 models come with optional all-wheel drive, leather upholstery, and sleeker exterior styling. The average price is about $7,750, which isn't bad considering its clean track record.

2007 Honda Accord
Despite being over a decade old, the
Accord still holds up - an impressive achievement for a car its age. With affordable pricing, high safety scores, and glowing consumer reviews, the 2007 Honda Accord has aged well, making it one of the most reliable vehicles on this list. Several configurations are available, and the average price is $5,100 or less.

2008 Mercedes-Benz E-Class
Mercedes-Benz is an expensive name in many markets, but their older cars are becoming more affordable every year. This 2008
E-Class model is both affordable and reliable, according to many consumer reports. It's certainly not the most attractive car on this list, but its safety ratings and powerful engine make up for any aesthetic differences. They usually sell for around $9,400, a low-end cost for a high-end name.

Your car is supposed to do more than just get you from point A to point B. A reliable car should last for years, and not cost you hundreds of dollars in repair fees along the way. While it can be difficult to get a read on new cars, used vehicles usually have extensive reviews and consumer reports to base your opinion on. Buying used is a good idea, and not just because you're saving money. With proper research and background checks, you can leave the lot with a tested-and-true vehicle.

To save yourself the time, money, and stress of a problematic car, speak to the friendly and knowledgeable sales staff at Highline Automotive to help you find the car or truck that’s right for you. Whether it’s one of the cars listed above, or one of the many other vehicles in our
inventory, every car and truck we sell comes with a warranty and a free Carfax report. And regardless of your credit score, we will find a financing solution that fits your specific financial situation.

Check our inventory online, or stop in to see our vehicles in person, and we’ll find the right one for you, with financing you can afford. We’re conveniently located at 4343 Torresdale Avenue, Philadelphia, PA 19124.